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A tradesperson, seen from behind, draws a gauge rake through fresh levelling compound across a stripped living-room slab, with late sun through a sliding door.

We assess precisely.
We prepare properly.

We make sure your floor is ready for what comes next.

Contact the expertsSee what we do

Who we work with

Flooring shops, installers, builders and homeowners. Commercial and investment-property jobs too.

  • Flooring shops

    We prep the floor before the flooring you sold goes down.

  • Flooring installers

    Removals and floor prep done, so the floor is ready when you arrive.

  • Builders & renovators

    Strip-out and floor prep before the next trade comes in.

  • Homeowners

    Straight answers about what an uneven floor needs before the new one goes down.

Every job starts with checking the floor. Here's what we look for.

What the floor is doing

Every floor is different, and we measure it rather than judge it by eye. A laser level and a straight edge show which of these it has, and each needs something different before the new floor goes down.

  • A straight edge across a hallway slab rocks on a raised crest, with gaps under both ends.

    High spots

    Raised areas, trowel ridges and hard lumps sitting above the rest of the floor.

  • A straight edge on a slab with daylight showing under its middle, where the floor dips.

    Low spots

    Dips that sit below the rest of the floor.

  • A hairline crack running across a bare slab, and a patch of broken surface beside it.

    Breaks and cracks

    Broken edges and cracks in the existing surface.

  • A laser line runs level along the wall while the floor below falls away from it towards the far end.

    Slopes and falls

    A floor that runs downhill across a room.

  • A straight edge across a slab touches in a few places, with light showing through the gaps beneath it.

    Unevenness

    A wavy floor with no single high or low point.

  • A spirit level held level across a doorway, with a small rule under its far end measuring the drop to the floor in the next room.

    Differences in height

    A step or change in level between rooms or at a doorway.

What does the floor need?

Start with what you can see. We check the floor before choosing how to prepare it.

Floor assessment, flattening & levelling

A straight edge on a bare slab seen from floor level, with fine cracks running through the concrete.

We check the floor with a laser level and a straight edge, then flatten it, level it, or both.

Includes

  • Laser level and straight edge check
  • High spots, low spots, breaks, slopes, unevenness and height differences found
  • Flattening, levelling, or both
Floor assessment, flattening & levelling

Floor grinding

Swirl marks from grinding across a slab, with fine cracks and the grinder's motor at the edge of the frame.

We grind off high spots, lumps and rough patches so the floor is flatter.

Includes

  • High spots
  • Protrusions
  • Surface unevenness
  • Concrete, timber, particleboard and plywood
Floor grinding

Low spot & depression correction

Levelling compound spread across part of a stripped-out kitchen floor.

We find the low points in the floor and fill them with the right floor-prep material.

Includes

  • Low points found
  • Filled and corrected
  • Suitable floor-prep material
Low spot & depression correction

Subfloor preparation

Wet levelling compound across most of a room, with a mixing bucket and a spreader on the bare slab in front.

We fix unevenness, height differences and surface defects so the subfloor is ready for the new floor.

Includes

  • Unevenness
  • Differences in height
  • Surface defects
Subfloor preparation

Specialist work

A straight edge across an existing timber floor at a doorway, showing a step.

We prepare over an existing tile or timber floor so new floorboards can go straight over it, and make small cuts in the concrete slab.

Includes

  • Preparation over existing tile
  • Preparation over existing timber
  • A check first, on site or from your photos
  • Small concrete cuts
  • Subfloor sanding
  • Feature walls and ceilings
Specialist work

Removals & strip-out

Broken-up tile adhesive in chips across a kitchen floor, partway through removal.

We take up tile, carpet, vinyl, glued timber, solid timber and skirting. We can take the old material away too.

Includes

  • Tile
  • Carpet, underlay, staples and fixings
  • Vinyl
  • Glued timber
  • Solid timber
  • Skirting, removal only
Removals & strip-out

Floorboard installation

A freshly laid herringbone oak floor in an empty living room.

We lay floorboards: timber, engineered, hybrid, laminate and herringbone. Floors, feature walls and ceilings.

Includes

  • Timber
  • Engineered timber
  • Hybrid
  • Laminate
  • Herringbone
  • Feature walls and ceilings
Floorboard installation
Depth pins set in rows across a patched slab, running to the back doors, with the laser line along the wall.

A better floor starts level.

Depending on what the floor is doing, it may need flattening, levelling, grinding, filling, or a combination of these.

A planetary grinder connected to a dust extractor, with a freshly ground strip of slab.

How a job runs

  1. Tell us about the floor

    Send a message or email us. Tell us what's down now and what's going on top. Photos help.

  2. We check it

    A laser level and a straight edge show what the floor needs.

  3. We prepare it

    Removals, grinding, filling or levelling: whatever the floor needs.

  4. Ready for the new floor

    Your installer lays it, or we lay it if it's floorboards.

We prepare for whatever goes on top

Tell us what's going down and we'll prepare the floor for it.

  • A folded carpet offcut showing its woven backing, resting on a square of foam underlay on a flat prepared slab.

    Carpet

  • Offcuts of solid, engineered, hybrid and laminate floorboards and two herringbone blocks, side by side on a clean concrete floor.

    Floorboards

    Timber, engineered, hybrid, laminate, herringbone

  • Loose vinyl plank offcuts, one corner curling, resting on a flat prepared concrete slab.

    Vinyl

  • A spread of mixed flooring offcuts, including vinyl, laminate, timber, tile, carpet and herringbone blocks, on a prepared slab.

    Other flooring systems

A kitchen slab after the tiles came up: adhesive ridges still on the floor and two tubs of broken tile.

Removal before preparation

We take up tile, carpet, vinyl, glued and solid timber, and skirting, so the floor underneath can be checked and prepared.

  • Tile
  • Carpet
  • Vinyl
  • Glued timber
  • Solid timber
  • Skirting

Old material can be taken away if you ask. It's charged separately.

Removals & strip-out

Where our work sits

We work on the slab or subfloor, under the new floor. The floor on top is laid by your installer, or by us if it's floorboards.

  1. New floorLaid by your installer, or by us if it's floorboards.
  2. Correction layer Our workFills and corrects the low areas, where needed.
  3. Prepared surface Our workThe surface prepared for the new floor.
  4. Existing slabThe concrete that's there now.

Recent work

See more of our work

Tell us about the floor

A name, an email and a line about the floor is enough to start. You don't need to know what the floor needs. We'll check it and tell you.

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